Technical support and training (58)
| Discussions | Replies | Latest Activity |
|---|---|---|
King County RideshareOnline.com OrientationsKing County has heard there was so much interest in this week's RSO.com orientations, that the meeting capacity was exceeded (a first ever!… Started by Jason Halvorson |
0 | Apr 13, 2020 |
09/20 Regional Support MeetingAgenda and presentation from the 09/20 support meeting attached. Bulk of the discussion covered recent and upcoming updates. More extensiv… Started by Jason Halvorson |
0 | Sep 28, 2018 |
UPDATE: Support Mailboxes DownThe issues with the support@rideshareonline.com and rideshare@rideshareonline.com email accounts have now been resolved and both are funct… Started by Jason Halvorson |
0 | Sep 20, 2018 |
Support Mailboxes DownA note to let you know the support@rideshareonline.com and rideshare@rideshareonline.com email accounts appear to currently be down and una… Started by Jason Halvorson |
0 | Sep 19, 2018 |
UPDATE: Email Validation / Functionality Currently DownUPDATE: All services have been restored. Email instances that were prevented and held in queue appear to have now gone through. SERVICE AL… Started by Jason Halvorson |
0 | May 10, 2018 |
Email Validation / Functionality Currently DownSERVICE ALERT: An SMTP relay is currently down in the system which is preventing all email based activity (registrations, password reset, m… Started by Jason Halvorson |
0 | May 10, 2018 |
03/22/18 Regional Admin Meeting NotesRegional admin meeting held 03/22/18, 10:00-11:30. Agenda and notes in attached presentation. Next Meeting: June 21, 10:00-11:30 Started by Jason Halvorson |
0 | Mar 23, 2018 |
Island Transit Vanpooler Having Trouble Logging Her CommutesHello, There is a Microsoft employee who commutes from Whidbey Island in an Island Transit vanpool. When she enters her vanpool number (806… Started by Daniel Heldring |
2 |
Sep 26, 2017 Reply by Daniel Heldring |
Wheel Options and RideshareOnlineHi folks! If any RideshareOnline administrators have questions about the 2016 Wheel Options campaign—going on now through the end of Octo… Started by Jef Lucero |
0 | Oct 19, 2016 |
High Density Areas and Matchlists - 2/24/15If you have customers in a highly density area running matchlists that would have a full 5 pages of results, they are likely to get a timeo… Started by Emily Nutsch |
1 |
Feb 24, 2015 Reply by Emily Nutsch |
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