Per our conversation at yesterday's meeting, Production was updated last night. Highlights of the changes are listed below. Please let support@rideshareonline.com know if you identify any issues as you review.
FIX: Worksite name length was restricted to 40 characters in some screens. The update allows worksite name length of 100 characters.
FIX: Twitter integration encountered errors. With the fix, the errors no longer appear and Twitter integration works as expected.
FIX: My Vehicle page on the user side – the user was not able to add a new vehicle for the current year. With the fix, the user is able to add a new vehicle for the current year.
FIX: If a user has 2 trips for an event and the event is cancelled – the user receives the cancellation twice. With the fix, the user receives the email only once.
FIX: If an incentive was taken back, the View Redeem Instructions link was shown in the incentive history page. With the fix, the link is not shown in the incentive history page.
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I've been having a problem with the new Trip Log Report. I used to be able to pull over 2 years worth of data at a time, now I can barely pull 4 months with the Aggregate and CSV Export version of the report. Every time I try to pull more data I get a "Error: Number of records exceed allowed limit" message.
Is there a way around this?
Thanks
This is the same issue that Tarah Campi is having. I've forwarded to iCarpool for review. I've been able to pull the report plus plus the CSV file for OSU network. What network are you trying and what are the dates? I'll see what I get. Thanks!
There was a system limit set at 10,000 records for the export. We have now updated the system limit to 100,000 records. Can you try the export again and see if it works now?
Just one note - if you have more than 100,000 trips recorded during that time, the report won't pull that as a CSV export.
It works! Thank you very much Amol.
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