CONTACTS+SUPPORT

Questions?  Support Needs?

support@rideshareonline.com
206-625-4500

RSO-training-schedule2018.pdf

Registration is conducted through EventBrite. Link for registration is included on the schedule above.  

Questions? support@rideshareonline.com

 

Technical Feedback Process:
1. Check the Master Feedback Log  (Excel, November 2017) to see if your request was previously submitted or to check the status of your request. 

2. To submit a new request, open the Feedback Log Template (Excel - Updated January 2014) and fill out columns A-E. Save and email to support@rideshareonline.com

 

Administration

Links for Network Administrators

> RideshareOnline
> Drive Less Connect
> I-way
> Kirkland Green Trips
> On The Move Bellevue

>GoRedmond

Training Sites
users
administrators

 

Latest Activity

Jason Halvorson posted discussions
May 10
Eric Jonsson is now a member of Smart Transportation
May 1
Ion Arai is now a member of Smart Transportation
Mar 29
Jason Halvorson posted a discussion

03/22/18 Regional Admin Meeting Notes

Regional admin meeting held 03/22/18, 10:00-11:30.Agenda and notes in attached presentation.Next…See More
Mar 23
Jason Halvorson posted a discussion

New Update in Incentives & Reports

Smart Rideshare recently pushed out a new update to the platform which adds flexibility with large…See More
Mar 13
Sultana Shah and Antje Kablitz are now friends
Dec 21, 2017
Phil Wade is now a member of Smart Transportation
Dec 20, 2017
Jason Halvorson posted a discussion

Final 2017 Regional Support Meeting

Regional admin meeting held 12/07/17, 10:00-11:30.Agenda and notes in attached presentation.Next…See More
Dec 11, 2017
Victoria Tobin posted videos
Dec 7, 2017
Profile IconSultana Shah and Cailin Henley joined Smart Transportation
Nov 15, 2017
Profile IconJodi Tool and Hannah Mullin joined Smart Transportation
Oct 27, 2017

Photos

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Videos

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QUICK INSTRUCTIONS

Ch 2: Creating Your Network

>Creating Organization/Employer and University Network (Word, video)

>Creating a Worksite Network (Word, video

>  Changing Worksite Network Address (Word)

Ch 3: Populating Your Network

> Bulk Import (Word, video)

> Creating User Accts (Word, video)

> Approve Request to Join Network (Word, video)

> Issuing a passcode (Word, video)

Ch 4: Helping Members Use Your Network

> Viewing a User List (Word, video)

> Add Addresses (Word)

> Help Users Access Account (Word)

> Assisting Users as a Proxy (Word, video)

Ch 5: Communicating with Network Users

> Posting Network Information (Word, video)

> Sending System Email (Word, video)

Ch 6: Posting Event Notifications

>Posting Events (Word, video)

Ch 7: Managing Prize Drawings

> Conducting a Prize Drawing (Word, video)

> Managing Prize Drawings (Word, video)

Ch 8: Managing Incentives Programs

> Configuring Electronic Rewards (Word, video)

> Configuring External Rewards (Word, video)

> Managing Electronic Rewards (Word, video)

> Managing External Rewards (Word, video)

> Configuring an Incentive Program (Word, video)

> Managing an Incentive Program/Distributing Rewards (Word)

Ch 12: Generating Reports

> General Alternative Transportation Program report (video)

> Ridematch Monthly Counts template (video)

> User Registration report with Registration Report Split tool (video)

> Modal Distribution Report (video)

> Trip Log Reports (video)

Members

A forum by and for iCarpool (RideshareOnline, DriveLessConnect, iWay, etc.) network administrators.

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