Forum Discussions (178)

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Updating benefit calculations and drive alone cost per mile

Which option from the table below do you think works best for our achievements calculation update? At the last regional administrator's mee…

Started by Stan Suchan in UpgradesLatest Reply

Discussions Replies Latest Activity

King County RideshareOnline.com Orientations

King County has heard there was so much interest in this week's RSO.com orientations, that the meeting capacity was exceeded (a first ever!…

Started by Jason Halvorson in Technical support and training

0 Apr 13

January 2020 Platform Updates

Smart Rideshare has pushed out a new update to the RideshareOnline.com platform over the weekend. Below is a quick summary of the specific…

Started by Jason Halvorson in Upgrades

0 Jan 27

Making Changes to Vanpool Trip Details

Two questions: #1 Is there a way for the Vanpool Manager/Primary Driver/Primary Contact of the Vanpool Account to revise their own Vanpool…

Started by Julie Lloyd in Upgrades

2 Jan 14
Reply by Amol B

RideshareOnline.com Platform Update - Vanpool Interest List

Smart Rideshare updated RideshareOnline.com over the weekend to allow system users to add their name to an interest list for existing vanpo…

Started by Jason Halvorson in Upgrades

0 Sep 5, 2019

New Training Site?

Can you put up a link to the new training website for RSO on here?  Thanks!

Started by Caroline Chapman in Upgrades

0 Jun 25, 2019

RideshareOnline.com Getting a Facelift!

Big changes are coming to RideshareOnline.com!   Mobile friendly. Simplified account sign-up. Enhanced user and administrator functionality…

Started by Jason Halvorson in Upgrades

0 Jun 12, 2019

03/28/19 Regional Support Meeting

Agenda and presentation from the 03/28 meeting attached. Discussion points: Vanpool module enhancements, riders wanted settings, dynamic…

Started by Jason Halvorson in Uncategorized

0 Apr 2, 2019

Smart Rideshare Platform Updates

Please see attached for news about recent updates.

Started by Jason Halvorson in Upgrades

0 Oct 4, 2018

09/20 Regional Support Meeting

Agenda and presentation from the 09/20 support meeting attached.  Bulk of the discussion covered recent and upcoming updates. More extensiv…

Started by Jason Halvorson in Technical support and training

0 Sep 28, 2018

UPDATE: Support Mailboxes Down

The issues with the support@rideshareonline.com and rideshare@rideshareonline.com email accounts have now been resolved and both are funct…

Started by Jason Halvorson in Technical support and training

0 Sep 20, 2018

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