High Density Areas and Matchlists - 2/24/15
If you have customers in a highly density area running matchlists that would have a full 5 pages of results, they are likely to get a timeout error. Shorter matchlists are coming through without issue. SmartRideshare is aware of the issue and is working on a fix. This issue appears to be specific to matchlists.
If someone has a shorter matchlist they do not receive the error.
Feel free to contact support@rideshareonline.com if you have questions.
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Replies to This Discussion
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Permalink Reply by Emily Nutsch on
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Update - Timeout length has been increased. With high density matching you may notice a bit of a slow-down, but the matchlist will come through.
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